Meet our Founder

In 2016, Virtualist was founded by a visionary leader who aimed to create a company culture that aligned with her own values.

Her belief that happy workers are productive workers led her to establish a company that offers Filipino workers more opportunities for growth and development. 

Started as an agent, she worked for major BPO companies, including Convergys, Teleperformance, and HSBC-HDPP, and consistently ranked as a top employee. Through hard work and dedication, she climbed the corporate ladder and held various positions such as Trainer, Department Manager, Vice President for Operations, and eventually, Chief Operations Officer for a Financial Institution based in Irvine California.

As the leader of the company, she oversaw its rapid expansion, doubling its size to over 300 employees and opening a bigger office.

Her commitment to work ethics and leading by example provided safety and stability to both clients and employees. She emphasized the importance of a positive work environment and ensured that employees were treated fairly and offered necessary training, resulting in an efficient and productive operation.

Throughout her career, she has demonstrated her strong commitment to both personal and professional growth, inspiring those around her to achieve their full potential.

Her leadership has been integral to the success of Virtualist, and her passion for creating a positive work environment has earned her the respect and admiration of her colleagues and clients alike.

Our Management Team

Each member of our management team brings a wealth of experience from the BPO industry, having worked for some of the biggest names in the business. They have climbed up the ranks, from being agents to holding managerial positions in various departments, before joining Virtualist Call Center Services.


Our management team has played a crucial role in leading the business to success with their extensive experience and knowledge. They collaborate closely with our customers to meet and exceed their needs and expectations.

Pedrito Reyes

Technical Support Training Director

Regine Pablo

Human Resources Director

Razalle Torres

Operations Manager -  San Jose, Bulacan Site

Sarah Ysug

Operations Manager - San Jose,  Mindoro Site

Romuel Rodil

IT Manager - Angeles City Site